Company Name: Jackson Rowe
Project Requirements: To provide a full systems analysis using appropriate and recognised reporting methodology to determine the failings in the current IT infrastructure and what elements of the current system were not supporting the business process efficiently and delivering the dependability that was critical to the business delivering its professional services.
The reporting process needed close working relationship to assess what the company management needs and expectations were to include satisfying the financial, marketing and human resources requirements and the needs of the professional consultants and beyond.
The findings were to be delivered up as an executive summary report and presented to the company Managing Director and Office Manager detailing the findings, a proposal to take the systems forward backed with a comprehensive systems support package to be approved and accepted through the board of Directors.
Issues Faced: The core of the system was suffering extensive under resourcing on processing power exacerbated by the physical communications cabling infrastructure being poorly structured and badly delivered through to the desktop users and under specified Internet communications.
The transition needed to be seamless with as little downtime as possible to incorporate not only local systems users but remote professional consultants needing uninterrupted access to the network and its data.
The findings were accepted and recommendations for change agreed by the Jackson Rowe management through the board of Directors.
The change encompassed a complete change in server infrastructure adding 2 new high grade server systems using rack optimisation and providing 64bit processing, doubling the Internet bandwidth with quality of service, CAT5 structured cabling improvements, reliable remote access through thin client delivery, and overall higher level of fault tolerance across the systems with inherent systems scalability to support business growth.
